We’ve been building, supporting, and maintaining WordPress since when we were founded in 2006. Through those years we’ve explored nearly a dozen hosting providers such as GoDaddy, MediaTemple, Linode, WP Engine, AWS, SiteGround, and Flywheel to name a few. Given the fact that our clients rely on us to make the best technical decisions for them as possible it’s imperative we make the right ones. Pantheon has overdelivered on our expectations as a provider and have raised the bar on what a provider can and should deliver. While Pantheon offers many benefits I’ve listed what I feel are the most important points below.

Reliability

From support to uptime, to performance we’ve been able to consistently rely on Pantheon for keeping both their product up and operational as well as the sites we host with them while also being thoughtful around how our account is managed.

A Superior Product

The Pantheon dashboard and site management product is far superior to what we’ve seen in the market. The tools in place help Nolte to work more efficiently resulting in less time managing DevOps and more time focusing on how we deliver value to our clients and the users of their products.

Site & WordPress Performance

Site performance is of the utmost importance to us as the majority of the products we manage have some level of business critically inherent to the sites. Given the fact that performance has a direct business impact and our mission is to help our clients grow this needs to be top of mind.

This benchmark has some great insights marking Pantheon #1 against many top hosts.

Security

Our clients rely on us to keep their products, users, and businesses secure and Pantheon helps ensure that we meet their expectations.

Learn more about Pantheon’s security practices here

Expert Support

We’ve tested the reliability of Pantheon’s support team on several occassions and they’ve continued to meet or exceed our expectations. The support for agencies extends to training on how to use the tools, group virtual trainings and a host of other resources. The standard site support team has been awesome and provides expert level support through agents that really get WordPress and Pantheon’s product. We’ve saved thousands in resource costs from this point alone.

Some areas where the Pantheon suporrt has overdelivered:

Versatility

Balancing agility with standardization is often a difficult task. In our experience with many of the previous partners we’ve found that they are usually good at one focus area of hosting such as content sites that scale or WooCommerce. These were difficult lessons but helped us to identify the right type of partner for the types of work we do. We’ve put Pantheon to the test with all types of WordPress sites such as:


Have questions around how we’ve gotten the most out of the Pantheon platform or looking for more info on how to build a solution on top of the platform we’d love to hear more. Leave a comment or contact us.